Cancellation and refunds

1. Request and review

Before payment, close checkout. After payment, email [email protected] with account email, order number, date, amount, service and reason. Never send full card details, CVC/CVV, passwords or bank codes.

The seller verifies the applicant, payment, access supplied and legal grounds. Every case is reviewed individually and mandatory consumer remedies remain available.

2. Amount, method and timing

The amount depends on law, the reason and the part supplied. Access is not an unconditional bar to all refunds; any lawful deduction is explained.

If approved, the seller initiates a Robokassa refund to the original method where technically available or agrees a lawful alternative. No automatic one-click refund is promised. Timing depends on law, verification, Robokassa, the bank and payment method.

3. Access and receipt

Access may end after a full refund or be adjusted after a partial refund. Professional Income Tax records and the receipt are corrected as required by law.

Seller and data controller

Большакова Юлия Васильевна

Status: Individual applying the special Professional Income Tax regime (self-employed)

Tax ID: 583704755985

Place of business: Moscow, Russian Federation

Email: [email protected]

Phone: +7 910 403-91-42